Privacy Policy

Effective Date: 9 August 2024

1. Introduction

Welcome to The Roof Tile Specialist. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, including our contact form and catalog.

2. Information We Collect

2.1 Personal Information

When you use our contact form, request a catalog, or engage with our website, we may collect the following personal information:

• Name
• Email address
• Phone number
• Business name (if applicable)
• Address
• Any other information you choose to provide in your message

2.2 Non-Personal Information

We may also collect non-personal information such as:

• Browser type and version
• Operating system
• IP address
• Time and date of your visit
• Pages you viewed and time spent on our site
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests via the contact form
• Provide you with the catalog and product information you requested
• Improve our website and services based on user feedback
• Personalize your experience on our website
• Send you promotional materials, newsletters, or other communications if you have opted in to receive them

4. How We Protect Your Information

We take the security of your personal information seriously and implement various measures to protect it from unauthorized access, use, or disclosure. These measures include secure servers, firewalls, and encryption of sensitive data.

5. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following circumstances:

• To trusted third parties who assist us in operating our website, conducting our business, or serving you, provided they agree to keep this information confidential
• To comply with legal obligations or respond to legal processes
• To protect our rights, property, or safety, and the rights, property, or safety of others

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic, personalize content, and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request the deletion of your personal information, subject to legal obligations
• Withdraw consent to the processing of your personal information where consent is the basis for processing

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our website, and the changes will take effect from the date of posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

The Roof Tile Specialist
Email: hello@therooftilespecialist.com.au
Address: 22 Kurnai Ave, Reservoir VIC 3073 Phone: +61 427 861 925